Meeting the business needs of higher education groups
The Business Services service line at HES is a comprehensive suite of offerings tailored to meet the business and operational needs of higher education providers. It encompasses a wide range of functions crucial for the efficient operation and strategic advancement of groups or functions within the higher education sector.
It empowers special interest groups with the tools, resources, and support they need to thrive in an increasingly competitive and dynamic environment. We can also support sector entities and associations. By offering a comprehensive suite of services encompassing conferences and webinars, financial management, procurement, forums, secretariat support, business management, vendor management, and data housing & reporting, HES Business Services is pivotal in driving excellence, innovation, and sustainability across the higher education sector.
Conferences & Webinars
The service involves organising and hosting conferences, symposiums, and webinars that bring together stakeholders from higher education. These events serve as platforms for knowledge exchange, professional development, and networking opportunities, covering topics ranging from academic quality to finance, procurement, and beyond.
Secretariat Services
HES offers secretariat services to support various committees, working groups, and consortia within the higher education community. These services include administrative support, meeting coordination, documentation, and communication services, enabling effective governance and decision- making processes.
Financial Management
This service includes managing the finances of special interest groups including all banking and transactional services. We can also develop financial plans, budgets, and provide advice on funding options. HES currently manages millions of dollars on behalf of the sector.
Business Management
The service involves strategic management services to optimise institutional processes and augment business performance. HES works closely with specialists and higher education providers to identify areas for improvement, streamline operations, implement innovative solutions, and drive organisational growth and resilience in a rapidly evolving higher education landscape. Services include contract management, communication support, business analysis, vendor management, process reviews, and strategic consultancy.
Procurement
Through the AUPN and UPH, HES supports higher education providers in optimising their procurement processes to ensure cost-effectiveness, compliance, and quality assurance.
By leveraging collective purchasing power and implementing best practices, HES assists institutions in achieving operational efficiency and maximising value for money in procurement activities.
Data Housing & Reporting
This involves the secure storage, organisation, and maintenance of data in HES databases and warehouses, ensuring it is easily accessible, reliable, and protected against loss or breaches. It includes data integration, cleansing, and structuring to facilitate efficient retrieval and analysis.
Our reporting service generates actionable insights from the housed data by creating reports, dashboards, and visualisations. These reports help institutions monitor performance, make informed decisions, and identify trends or anomalies.